Organizational knowledge creation is generally associated with “Knowledge Management” (KM), being the latter a controversial, complex and multifaceted subject. In spite of the fact that the term (KM) is not yet stable, there’s been growing interest worldwide within the past two decades - from academics to practitioners - in the management of organizational knowledge and its related topics, such as “organizational epistemology”, “knowledge creation processes”, “knowledge-based theory of the firm”, “innovation management”, “enabling context and conditions”, “intellectual capital”, “organizational learning”, “knowledge taxonomies” and “social media”, among others. This seminar proposes an integrated-view of KM with special focus on the domains of knowledge creation and innovation. The following topics will be discussed:
• Sense-making: information scanning in the external environment, concerning the interpretation modes of “Discovery” and “Enactment”;
• Knowledge Creation and Organizational Learning: value-creation at the intersection of technology (products, services, processes and IT) and business models (value proposition, target, supply-chain);
• Decision-making: supported by the speaker’s SETR Framework, i.e., (S)trategy, (E)xecution, (T)ools and (R)esults.
Examples will be drawn from the speaker’s extensive research on KM and innovation in world-class organizations based in Brazil. The tentative conclusions suggest that (i) managing knowledge in organizations is fundamentally about creating an environment in the organization that is conducive to and encourages knowledge creation, sharing and use; (ii) knowledge creation processes must support organizational value creation at the intersection of technology and business models.
<p>Dr. Rivadávia Correa Drummond de Alvarenga Neto is President of UNIBH (University Center of Belo Horizonte), Honorary Associate Professor at the Faculty of Education (The University of Hong Kong) Associate Professor at Fundação Dom Cabral (FDC – ranked first in executive education in Latin America in 2012) and MBA Professor at UNA, Brazil. He holds a PhD in Information Science from Universidade Federal de Minas Gerais Federal - UFMG, Brazil. Rivadávia speaks regularly on the subjects of business models, innovation and knowledge management (KM). He conducted the first in-depth KM qualitative study within the Brazilian organizational context in 2005. Since 2001, he's been working with many world-class organizations, such as Petrobras, Embrapa, Astra Zeneca, Linde, Banco do Brasil, Itaú-Unibanco, Santander, Cardif, Bradesco, Siemens, NEC, Odebrechdt, Globo TV, Mittal Steel, Camargo Correa, Embraer, Grupo Abril, Martins, Prossegur, FIAT, Anglo American, Siemens, SugarCane Technology Center (CTC) and PricewaterhouseCoopers, among others.<br /><br />His book on KM is now on its fifth print in Brazil (Knowledge Management in Organizations, Editora Saraiva, São Paulo, Brazil, 2008) and two new ones are just being released on the topics of innovation, knowledge creation and networks. He was a postdoc and visiting scholar at the Faculty Information Studies at the University of Toronto, hosted by Dr. Chun Wei Choo, where he is still a guest researcher of KMRC – Knowledge Management Research Centre, FIS/UofT.</p>