Knowledge Management and Electronic Information Management in Enabling the Next Generation of Public Services

Updated: 10:01am, 14 Nov, 2022
19 April 2011 (Tue)
Room 101, 1/F., Runme Shaw Bldg., HKU
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In this
sharing session, Mr. Stephen Mak will brief the audience about the Knowledge
Management (KM) journey in the Office of the Government Chief Information
Officer (OGCIO) over the past years, as well as some sharing experiences on the
formulation of Electronic Information Management (EIM) strategies and
initiatives in the Government. He will
first talk about the KM Framework, including the KM strategy, KM processes and
KM tools to create a collaborative and innovative culture for driving KM in the
OGCIO. He will relate this to the
Change Programme that OGCIO initiated in November 2009. The Programme aimed at unleashing staff’s
talent, facilitating sustainable development of the Government IT profession,
and empowering them to inspire and support other bureaux/departments in using
and managing information and IT in their policies and programmes. Mr. Mak will finish off by giving his views
on how the Government can ride on KM and EIM to run IT like a business and in
enabling the next generation of public services.

About the speaker(s):

<p>Stephen Mak
is now the Acting Government Chief Information Officer (GCIO) of the Hong Kong
Special Administrative Region Government.&nbsp;
His Office is responsible for assisting in formulating policies and
strategies and overseeing the implementation of initiatives and programmes to drive
the further development of information technology (IT) in Hong Kong.</p>
<p>As GCIO, Mr
Mak manages the government IT budget, investment and oversees the governance of
government IT programmes.&nbsp; He is the
Government&rsquo;s principal advisor on the government IT infrastructure,
architectures and systems.&nbsp; He leads and
coordinates implementation of the cross-agency E-government programme,
championing the adoption of new information technologies and the development of
innovative applications, services and content.&nbsp;
He is the Head of the IT professionals in the Hong Kong civil
service.&nbsp; He also leads efforts in
promoting IT in the community and the business sector, facilitating growth and
development of the local IT industry and bridging the digital divide.</p>

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